:root{--navy:#171433;--purple:#4a2a7a;--gold:#d8a84f;--ink:#252036;--muted:#6c6477;--line:#ded8e6;--bg:#f6f2fa;--white:#fff;--green:#16784a}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}a{color:inherit}header{height:72px;padding:0 24px;background:var(--navy);color:#fff;display:flex;justify-content:space-between;align-items:center}header div{display:flex;gap:12px;align-items:baseline}header strong{font-size:1.2rem}header span{color:#c9bfd8;font-size:.9rem}.login-page{min-height:100vh;display:grid;place-items:center;padding:20px}.login-card{width:min(460px,100%);background:#fff;border-radius:24px;padding:38px;box-shadow:0 24px 70px rgba(23,20,51,.15)}.brand{display:flex;align-items:center;gap:10px;font-weight:900;color:var(--navy)}.mark{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:var(--gold)}.eyebrow{text-transform:uppercase;letter-spacing:.12em;color:var(--purple);font-size:.75rem;font-weight:900;margin-bottom:5px}.login-card h1,.thread h1{margin:0;color:var(--navy)}.muted{color:var(--muted)}label{display:grid;gap:7px;margin:14px 0;font-weight:750}input,textarea,select{width:100%;font:inherit;border:1px solid var(--line);border-radius:12px;padding:12px;background:#fff}button{border:0;border-radius:12px;padding:12px 16px;background:var(--purple);color:#fff;font-weight:850;cursor:pointer}.login-card button{width:100%;margin-top:8px}.error{background:#fff0f0;color:#9f2222;padding:11px;border-radius:10px}.desk{display:grid;grid-template-columns:340px 1fr;min-height:calc(100vh - 72px)}aside{background:#fff;border-right:1px solid var(--line);padding:22px}aside h2{margin-top:0}.task-list{display:grid;gap:8px}.task{text-decoration:none;border:1px solid var(--line);border-radius:13px;padding:12px;display:grid;gap:5px}.task span{font-size:.82rem;color:var(--muted)}.task.active{border-color:var(--purple);background:#f4effa}details{margin-top:20px;border-top:1px solid var(--line);padding-top:15px}summary{font-weight:850;cursor:pointer}.thread{padding:28px;max-width:980px;width:100%;margin:0 auto}.thread-head{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:18px}.status{background:#e9f7ef;color:var(--green);border-radius:999px;padding:8px 12px;font-weight:850;font-size:.85rem}.messages{display:grid;gap:12px}.message{background:#fff;border:1px solid var(--line);border-radius:16px;padding:15px 17px;box-shadow:0 5px 18px rgba(23,20,51,.04)}.message>div{display:flex;justify-content:space-between;gap:12px}.message time{color:var(--muted);font-size:.78rem}.message p{margin:8px 0 0;line-height:1.5}.sender-beacon{border-left:5px solid var(--gold)}.sender-wilson{border-left:5px solid var(--purple)}.sender-craig{border-left:5px solid var(--green)}.reply{margin-top:20px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:18px}.empty{text-align:center;padding:80px 20px}@media(max-width:800px){header{height:auto;padding:16px}header div{display:grid;gap:2px}.desk{grid-template-columns:1fr}aside{border-right:0;border-bottom:1px solid var(--line)}.thread{padding:18px}.thread-head{gap:12px}.message>div{display:grid}.status{white-space:nowrap}}
\nheader nav{display:flex;gap:16px;align-items:center}header nav a{color:#fff;font-weight:800}.request-layout{display:grid;grid-template-columns:320px 1fr;min-height:calc(100vh - 72px)}.request-sidebar{background:#fff;border-right:1px solid var(--line);padding:22px}.request-user{display:grid;gap:3px;padding:12px 0 18px}.request-user span{color:var(--muted);font-size:.85rem}.new-request-button{display:block;text-align:center;text-decoration:none;background:var(--purple);color:#fff;border-radius:12px;padding:12px;font-weight:850;margin-bottom:22px}.request-main{padding:28px;display:grid;gap:22px;align-content:start;max-width:1040px;width:100%;margin:0 auto}.request-card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;box-shadow:0 8px 26px rgba(23,20,51,.05)}.request-card h1{margin-top:0;color:var(--navy)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.request-form button{min-width:220px}.success-banner{background:#e9f7ef;color:var(--green);padding:13px 16px;border-radius:12px;font-weight:800}.ticket-meta{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:15px 0 20px}.ticket-meta span{display:grid;gap:4px;padding:11px;background:var(--bg);border-radius:10px;font-size:.85rem}.ticket-meta strong{color:var(--muted);font-size:.72rem;text-transform:uppercase;letter-spacing:.06em}.ticket-meta code{font-size:.8rem}@media(max-width:800px){.request-layout{grid-template-columns:1fr}.request-sidebar{border-right:0;border-bottom:1px solid var(--line)}.request-main{padding:16px}.form-grid,.ticket-meta{grid-template-columns:1fr}.request-card{padding:18px}header nav{display:grid;gap:4px;text-align:right}}\n
.request-layout>*{min-width:0}.task strong,.task span,.message p{overflow-wrap:anywhere;word-break:break-word}